In my work as an organizational consultant, I have discovered that organizations
which authentically embrace creating an inclusive culture where everyone feels valued are more likely to retain their top
talent. With the current war on talent to keep the brightest and the best, it appears to make good business sense to explore
how the power of inclusion supports sustained business success.
does inclusion look like?
•Inclusion is the sharing of ideas
from all perspectives.
•Inclusion is people working together despite differences to create success for a common
•Inclusion is the creation of a culture where differences of thought and opinions are embraced with enthusiasm
What does inclusion not look like?
•Inclusion is not about creating the delusion that everyone will always get
•Inclusion is not about pretending to agree for the sake of avoiding conflict.
not about ignoring the cultural and gender differences that may exist.
a truly inclusive environment, it is perfectly okay for people to have different perspectives. In fact, it is the leadership
dynamic of allowing for the creation of diverse thoughts that provides the opportunity for innovation and high performance
results to be achieved. Organizations that want to achieve sustainability understand the critical need to embrace internal
cultural and gender differences, not minimize them.
So what makes
organizational inclusiveness so powerful? An environment of inclusion is present when everyone feels free to offer their perspective
in a professional manner without fear of rejection or loss of position.
have encountered too many women who are reluctant to express their opinion within a male-dominated culture. They often fear
being ridiculed for having a different opinion or approach.
want to contribute to the long-term success of their organizations. Leaders should create a culture where everyone’s
perspective is heard. Common courtesy must always be present because the reality is that not everyone is always going to agree.
Being inclusive means becoming comfortable with allowing the disagreements to surface so that the best strategies can be determined
after all opinions are heard.
Some of the known benefits of creating
an inclusive workplace are:
•When everyone’s opinions
are truly valued, the goals of the organization can be achieved in an accelerated manner.
•An inclusive environment
minimizes the opportunity of an insider vs. outsider culture to gain traction.
•When people feel that they contribute
to the greater good, they are more likely to go the extra mile.
today’s tough, competitive business environment people want to feel valued for their contributions. The demonstration
of valuing others does not always have to be monetary. Allowing emerging leaders to take on more responsibility is a good
example of creating a win/win inclusive environment. As people feel engaged in creating tangible results they are more likely
to stay onboard.
A combination of fresh thinking and experience is
the most powerful ammunition an organization can have in its arsenal to beat the competition. The more organizations focus
on creating an inclusive culture, the better opportunity they have to demonstrate agility in overcoming today’s economic
(Note: After I read this piece, I realized there were quite a few quotes that I could extract from it, so
I contacted its author, Ms. Deborah Chambers Chima, and asked her for permission to post it in its entirety here at Everyone
is Included. To the benefit of the many visitors to my quotes pages...by far, Everyone is Included's most popular pages, by
the way...I have obtained her permission.
Deborah Chambers Chima, CEO of Chambers Consultant Group, Ltd. is an author, speaker, leadership coach, and
consultant who collaborates with organizations and individuals to accelerate their productivity. You can visit her website